Shipping policy

Unless website announcement panel indicates that shipping will be delayed for a period, all orders should be sent 2-5 working days from order and payment. If any unexpected delays occur with an order we will be in touch as soon as possible to let you know and to discuss options.  

​All orders will arrive either ready to wear or use or are 'gift-ready' and contain no price tags or packing slips. If you would like a personal handwritten gift message included, please leave a note in the ‘Optional Gift Message Wording’ section when checking out.

​UK Domestic orders - All orders will be sent via UK Royal Mail Tracked 48, either as a large letter or a small parcel depending on the size and value of the order (associated with the compensation available if the item is unfortunately lost in the post).

On checking out customers have the option of choosing Royal Mail Tracked 24 depending on the value of the purchase.

If you need your order to be with you sooner, please contact us in advance of ordering to discuss whether, depending on the nature of your order, there are any other Domestic shipping options which could expedite delivery.

​International Orders - on checking out, depending on the value of the products purchased, customers will have the option of Royal Mail International Tracked and Signed. These options reflect the value of compensation available in the unfortunate event that a parcel is lost once posted.

International Customs or additional charges - Buyers are responsible for any customs and import taxes that may apply. There may also be delays due to internal customs.